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FASTBREAKDIGITAL

FAQ

Questions? Good ones.

Everything most clients ask before working with us. If yours isn't here, ask away — we answer within a business day.

Projects & Process

Most of our custom builds land between $1,500 and $6,000 CAD depending on size and functionality — a five-page brochure site costs less than an online store with hundreds of products. You'll get an exact, fixed quote in your free proposal before any work starts.

A typical small-business site launches in 2–6 weeks from kickoff. Timelines mostly depend on how quickly we receive your content (text, photos, logos) — we'll give you a clear schedule up front and keep you posted at every step.

Your logo (if you have one), any text and photos you'd like to use, and examples of websites you like. Don't have content ready? We can help write copy and source professional imagery.

Absolutely — redesigns are a big part of what we do. We'll audit your current site, keep what's working, fix what isn't, and migrate everything safely with no downtime or lost Google rankings.

Pricing & Ownership

Yes, 100%. Your domain, your content, your design — it's all yours. If you ever decide to leave, we hand over everything cleanly. No hostage-taking, ever.

No hidden fees. The build is a one-time cost; hosting and care plans are optional monthly subscriptions you can change or cancel anytime. Everything is itemized in your proposal.

Hosting & Support

Yes. We'll review your existing site, migrate it to our infrastructure for free, and put it on one of our care plans so it stays fast, secure and backed up.

Our monitoring usually alerts us before you'd ever notice. We target 99.9% uptime, keep daily backups, and priority plans include emergency same-day response.

Email us what you need — a text change, new photos, a whole new page — and we handle it. Care plans include monthly edit time; anything bigger gets a quick, fair quote first.

We're proudly Canadian and most of our clients are here, but we work with businesses across North America. Everything happens over video calls and email, wherever you are.

Still have a question?

Ask us anything — a real person replies within one business day.

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